Inspecting the AltME File Database

Contents:

These actions take place on the system where the AltME server is running.

1. Make a complete backup of your AltME server directories and files. If you rotate your backups, this should be a clean backup to fresh media. That is, do not destroy a prior backup in the process. It may be needed.
2. Open the main server directory for the world. This has the title: servers/your-world-name.
3. Locate the file called "file.set". Make a copy of it.
4. Open the copy of "file.set" using any text editor. Notepad will work, but if you have a better text editor, use it. This activity should be done by a trusted person, because the names of all files can be seen here. (E.g. employee notes, raises, discipline, etc.)
5. Each line of this file is a record of the file storage database. You should see the regular pattern of the lines.
6. Search for the file names that are the problem.
7. Do the file names look correct? Note that special characters may be encoded using %00 URL-style hexidecimal encoding.
8. If the file names look wrong, copy those lines and send them to us for verifcation.
9. If anything else looks odd in the file, let us know.